Wildcard Report
View data for specially routed interactions.
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Wildcard/Preferred Agents >
Wildcard/Preferred Agents Report
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Enter
minimum criteria
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Add Wildcard: Any Wildcard routes you have created
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Press Preview Icon
from toolbar to view report
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- Press Export
in Preview toolbar to export as a document (e.g. .pdf, .xlsx)
- Press Save
in Reports interface to save your inputs in the Templates cache
- Press Schedule
in Reports interface to automatically send reports by email or network share via the Scheduler